We had a lovely message from a customer this morning where we had a excavator on a job for J&B O’Brien Builders – thanks very much Lynda Dixon for your kind words. Customer service is always top of our priorities.
Wonder whether you could pass this email onto someone that cares, we are sure that you do.
We have and are hiring a digger from you – which is superb I add . It broke down at a crucial time with our footing schedule – a call to you guys and we had a engineer out that afternoon . Stuart turned up the happiest man I have ever seen in his job, what a pleasure it is that someone takes such pride in his trade . He needed a part made, which as it was now late afternoon presumed would be the next morning. Oh no, he came back that afternoon with the new part and fitted it.
Such wonderful service !! This man is a credit to your company.
Thank you – we will recommend your company in the future and please pass on our appreciation to STUART!!